Following MLL transitioning Fife Council’s WAN network from Capita comprising several hundred sites, the transformation phase was successfully undertaken and completed in 2022. The project involved upgrading all Fife Council sites with a new redesigned core infrastructure, ensuring improved connectivity and increased bandwidth.
Despite several challenges, not least Covid-19 lockdown constraints and several older sites presenting asbestos, by working together as a single team with the Fife Council’s IT department MLL was able to provide innovative and workable solutions to solve all issues.

• Ensured a seamless transition of the existing WAN from the incumbent
• Upgraded existing aging connections at all Council sites
• Improved connectivity and increased bandwidth at less cost
• A flexible, fully managed network service to accommodate new and improved technologies as they emerge

Charlie Anderson, CIO, Fife Council: “Fife Council’s ICT network infrastructure is absolutely critical to service delivery – whether that is educating the learners and pupils of Fife or providing vital social care and key services to those most in need in our region. For that reason, we look for a service delivery partner who recognises the importance of this infrastructure and shares our commitment to delivery and continuity. Our experience of project delivery with MLL was a positive one at every stage.”

At Citizens Advice Manchester much of the client information it collects and shares contains sensitive and confidential data. This must always be protected and in accordance with GDPR. However, with its clients expecting correspondence to be by email rather than paper-based this used to present huge data protection risks.
An easy-to-use encryption solution from Virtru has successfully addressed this challenge following its implementation in 2018. Since then, seven further Local Citizens Advice member organisations have adopted Virtru for data-centric email encryption.
Available via the G-Cloud 13 Framework, Virtru also offers solutions for encrypting data shared through collaboration tools, cloud environments, and enterprise SaaS applications.

Deploying Virtru at Citizens Advice Manchester has meant advisors quickly become comfortable protecting client data, allowing them to spend more time helping more people. This also supports the Third Sector requirement for minimising time and costs on staff IT training.

Steven Booth, Chief Innovation Officer, Citizens Advice Manchester: “Using Virtru has helped us develop our reputation as an early adopter of technology within the charity sector. We can easily prove to clients that we take their security and privacy seriously, and the speed with which Virtru allows us to communicate securely with clients opened the opportunity to provide better service and help more people.”

We are delighted to welcome our Conference Chair: Councillor Eamonn O’Brien, GMCA Lead for Education, Skills, Work, Apprenticeships & Digital; Leader, Bury Council
Councillor Eamonn O’Brien holds the portfolios for Education, Skills, Work, Apprenticeships and Digital for Greater Manchester Combined Authority and will Chair the plenary session which includes speakers from NHS, Central Digital & Data Office, DLUHC and Crown Commercial Service.

We’re delighted to welcome two speakers from Pennine Care NHS Foundation Trust, who will share a case study of how they utitlised ‘Hubs and Heroes’ to avoid digital stress.  Mike Culshaw, Chief Technology Officer and Marc Owen, Head of Customer Service will be speaking during the afternoon sessions at #DigitalFirst23.

Join them at Digital First, a Digitech event, free to attend for public sector professionals


This year’s Digitech event is ‘Digital First: Supporting the next generation of public services’ and is again to be delivered in official partnership with Crown Commercial Service

This conference and allied exhibition will bring together delegates from across public sector and will: showcase best practice; help in the exchange of ideas; and promote discussion and debate on the opportunities and challenges for all those who use, implement and procure digital technology.

Featuring speakers including:

·        Patrick Cahill, Deputy Director of Network Services, CCS

·        Phil Chatterton, Chief Enterprise Architect, Central Digital and Data Office (part of Cabinet Office)

·        Gill Stewart, Chief Digital Officer, Department for Levelling Up, Housing and Communities

·        Will Callaghan, Project Lead, LocalGov Drupal

·        Andrea Fitzgerald, Head of Region (South) and GIIG Procurement Champion, CCS

·        Milan Bogunovic, Programme Director – Digital Planning, Department for Levelling Up, Housing and Communities

·        Connie Hutchins, Senior Commercial Lead, CCS

·        Fiona Moore, Technical Lead, Government & Industry Interoperability Group

·        Phil Swan, Director for Digital, Greater Manchester Combined Authority (GMCA)

Subject matters to be covered include but not limited to:

– How Crown Commercial Service are helping to deliver a #digitalfuture for the #publicsector by working with customers and suppliers to be at the forefront in developing dynamic commercial technology solutions that enable #digitaltransformation.

– Digital transformation from a citizen’s perspective

– How the DLUHC Digital Planning Programme is #DoingPlanningDifferently to modernise England’s planning system

– Driving smarter healthcare through #VirtualWards

– Innovation in web publishing, made by councils for councils

– How the NHS can overcome the challenges associated with legacy ICT and outline a better way forward

– Greater Manchester doing digital differently

#interoperability – a panel discussion with the Government and Industry Interoperability Group

Delegate places are FREE to all those directly employed in the UK public sector. Join us at Manchester Central on 21st June – book your place via the event website here:

#innovation #technology #healthcare #opportunities #networking #conference #publicsectorprocurement #publicsectortechnology #digitech23 #event #data #digitalfirst